Dear Campus Community,
Effective July 1, 2025, UC Merced will decommission the Invoice Processing Ticket in ServiceNow currently being used for supplier invoices submissions. This change will help streamline Accounts Payable operations and improve invoice processing efficiency.
What This Means for You
Effective immediately, departments should discontinue the use of the Invoice Processing Ticket in ServiceNow. Going forward, all supplier invoices must be submitted directly through one of the approved methods below:
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Transcepta Portal: Registered suppliers must submit invoices through their selected Transcepta method (email, portal, or EDI). Suppliers are required to register with Transcepta using this link - http://connect.transcepta.com/ucmerced
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Invoices@ucmerced.edu: A small number of pre-approved departments may submit invoices directly to this email account. Examples include, but are not limited to, utilities, construction, IT services, and subawards.
Department Action Required
If a supplier sends an invoice directly to your department, do not forward the invoice to Accounts Payable. Instead, respond to the supplier using the standardized message below:
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Dear [Supplier Name], Thank you for submitting your invoice. We are unable to process it as it was not submitted through one of UC Merced’s approved invoice submission channels. For prompt processing and payment, please resubmit your invoice using the following method:
Please ensure the associated UC Merced Purchase Order (PO) number is clearly listed on the invoice. Invoices submitted without a valid PO number will be rejected and payment will be delayed. If you have any questions or need further assistance, please contact accountspayable@ucmerced.edu. |
Thank you for your support with this important process update. If you have any questions, please contact accountspayable@ucmerced.edu.
