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Payment Services

Payment Services, a key component of Accounts Payable and Tax, operates within the Business and Financial Services division to support UC Merced's financial operations.

Our team is responsible for the following:

Bank Account Management, Banking Relationships, and Reconciliations: We facilitate bank account access and coordinate requests for new bank accounts, and other banking services for UC Merced departments. We reconcile all payment related bank accounts to ensure alignment between the university’s financial records and bank statements, promptly addressing discrepancies or errors. We collaborate with UC Treasury, banks, and financial institutions to optimize services and identify cost-saving opportunities.

Gift Card Compliance and Training: We provide training and guidance to ensure the secure storage, handling, distribution, tracking, and reporting of gift cards used for gifts, awards, and research studies, ensuring adherence to university policies and audit standards.

Merchant Services Account Management and Support: We set up new merchant accounts, manage account updates, and provide guidance to departments on merchant services inquiries. This includes assistance with credit card solutions, and troubleshooting payment processing issues.

Payment Card Industry Data Security Standard (PCI DSS) Compliance Management: We ensure UC Merced meets annual PCI DSS compliance requirements by preparing and submitting necessary documentation. We provide training and resources to educate campus merchants on PCI DSS standards, security best practices, and their responsibilities in safeguarding cardholder data.

Petty Cash and Change Fund Requests: We support departments in establishing and maintaining petty cash or change funds. We provide guidance on campus policies and procedures, ensuring custodians comply with UC Policies.