Dear campus GLACIER users,
Please read this important message from UC Merced Tax Services regarding the implementation of two-factor authentication (2FA) for both the Arctic International GLACIER NRA Tax Compliance system and GLACIER Tax Prep (GTP).
UC Merced has enabled 2FA for all GLACIER accounts to enhance security and comply with UC cybersecurity protocols.
2FA will be activated for all GLACIER accounts on Monday, October 7, 2024. Your existing GLACIER username and password will not change.
Starting October 7, 2024, note the following steps required to activate 2FA:
- Log into your GLACIER account with your usual username and password.
- You’ll then receive an email with a link to verify your identity. Click this link, sent to your email address on file with GLACIER, to verify your identity. Please note that the identity verification links expire after 30 minutes. If a link expires, you’ll need to restart the 2FA process.
- Once verified, you’ll gain access to your GLACIER record.
You can choose to have the 2FA last for a single login OR for up to 14 days (using an authentication cookie saved on your computer/device). If you use a different browser or device to access GLACIER, you’ll need to complete the 2FA process again.
If you have any questions regarding 2FA for GLACIER, please email Tax Services at tax@ucmerced.edu. Please do not contact Arctic International’s GLACIER Support for assistance, as they will redirect you to Tax Services.
