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Get Help from Payments Plus Supplier Support

Submitted by smurray10 on Jan. 6, 2023
Answer: 

The Payment Plus Supplier Support team is a resource provided by our partner bank for our client’s convenience. The Supplier Support Team can help with:

  • Declined transactions
  • Questions about the virtual credit card number
  • Security Code (CVV)
  • Card expiration date
  • Changes to the supplier’s payment notification email address

You can reach the Payment plus Supplier Support Team at (855) 268-5386 or by email at paymentplus@access-online.com

Contact Flowchart

Steps Issue Contact
1. Receive a Payment Authorization email
  • Inquiries and questions related to invoicing
 accountspayable@ucmerced.edu
2. Access credit card information
  • Expired Secure Web Link
  • Card or Billing information
 paymentplus@accessonline.com
3. Process Payment
  • Declined transactions
  • Questions about payment processing
 paymentplus@accessonline.com
Tag: 
Payment Plus FAQ